Your Personal Information
GDPR has brought in new legal protection for personal information. This tells you what personal information I gather via my website, why, and what your rights are.
The Purpose of Processing Client Data
I need to gather and retain potentially sensitive information about your health to provide professional holistic treatments. I will only use this information for informing treatments and associated recommendations concerning aspects of your health and wellbeing.
I take basic contact details and information via my website to allow me to contact you and handle bookings.
Lawful Basis for Holding and Using Client Information
As a full member of the Association of Reflexologists, I abide by the AoR Code of Practice and Ethics.
The lawful basis under which I hold and use your information is my requirement to retain information for the following legal reasons:
a. ‘claims occurring’ insurance
b. the law regarding children’s records
As I hold special category data (i.e. health-related information), the Additional Condition under which I hold and use this information is for me to fulfil my role as a healthcare practitioner.
What Information is Held and How it is Used
I will need to ask for and retain information about your health to allow me to provide professional holistic treatments. I will only use this for informing treatments and any advice I give following your treatment.
The information to be held is:
I will NOT share your information with anyone else (other than within my own practice, or as required for legal process) without explaining why it is necessary and getting your explicit consent.
How Long your Information is Held
I will keep your information for 7 years after your last treatment in line with the lawful basis specified above or in the case of children’s records until the child is 25 years old or, if 17 when treated, until 26.
Your data will not be transferred outside the EU without your consent.
Protecting your Personal Data
I am committed to ensuring that your personal data is secure.
To prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.
I will contact you using the contact preferences you give me in relation to:
Full details of your rights can be found on the ICO website
If you wish to exercise any of these rights, please contact me.
If you are dissatisfied with the response you can complain to the Information Commissioner's Office; their contact details can be found on their website via this link